Trail

Drivetrain

• Bottom Bracket

  Sealed cartridge bearing, square taper
• Chain

  KMC X11, 11-speed
• Crank

  FSA Alpha Drive, 30T
• Rear Cogs

  Shimano Deore M5100, 11-51, 11-speed
• Rear Derailleur

  Shimano Deore M5100
• Shifters

  Shimano Deore M5100, 11-speed

Frameset

• Fork

  RockShox Judy Silver TK, 120mm, Solo Air, 15x110 thru-axle, 51mm offset
• Frame

  All-New, Smartform C2 Alloy, SAVE dropped seatstays, tapered headtube, post mount disc, StraightShot internal cable routing, dropper post compatible BSA 73, 12mm thru axle, Boost 148
• Headset

  Integrated Sealed Bearing, Tapered

Wheels

• Front Hub

  Shimano MT400, 15x110mm thru-axle
• Front Tire

  WTB Breakout 29 x 2.3"
• Rear Hub

  Shimano MT400 12x148
• Rear Tire

  WTB Trail Boss 29 x 2.25"
• Rims

  WTB STX i25 TCS, 32h, tubeless ready
• Spokes

  Stainless Steel, 14g
• Tire Size

  2.3
• Tires

  (F) WTB Breakout, 29 x 2.3" / (R) WTB Trail Boss, 29 x 2.25"
• Wheel Size

  29

FREE standard shipping on orders over $75 excluding Used Bikes.
Any order over $75 qualifies for free standard shipping excluding Alaska, Hawaii, US Virgin Islands, Puerto Rico, Guam, military and air force bases.

We do not ship to PO Boxes.

Delivers in 2-9 business days depending on the order.

Possible Delay in Order Processing

Below are the current order-processing service levels from our distribution centers for orders received prior to Last Call deadlines:

· MN, CO, PA, NV: Same day, possible 1-day delay

Shipping providers are also experiencing longer shipping times. Please use the tracking information on your order for the most up-to-date information. Some out-of-stock product ETA dates are inaccurate due shipping delays.

U.S. Last Call Times

• Local courier, Will Call and international shipments: 2 PM Central
• UPS Regional Ground and Early OnTrac service from Reno: 3 PM Central
• UPS and FedEx next day air shipments, and Spee-Dee, Golden State Overnight, and standard OnTrac regional shipments: 4 PM Central
• UPS Ground: 6 PM Central
• Fed Ex Ground:
  • MN, CO, NV: 6 PM Central
  • PA: 5 PM Central
• USPS* and LTL** Ground: 6 PM Central

*USPS orders placed before 12 PM will ship same day. Orders placed after 12 PM will ship the following day
**LTL orders placed before 12 PM Central will ship same day. Orders placed after 12 PM Central will ship the following day

Please note that there are no refunds or exchanges for any pre-built bikes or used bikes sold. The below does not apply to bikes that fall into those categories.

We stand behind the products we sell. If you're not satisfied with your purchase, you can return it for a replacement or refund within 30 days of purchase. 

The item(s) must be in new, unused condition with original packaging. 

A refund will be applied to the original card used in the transaction.

1. Pack the item securely and include the original product packaging and tags if available. (Hint: If you cover all existing shipping labels, you can reuse the bag or box your order came in.)
2. Include proof of purchase (invoice, store receipt) plus your name, address, email, phone number and member number (if applicable) and a brief description of why you’re returning the item. (No return code required.)
3. Attach the return shipping label, or address your package to:

FREE standard shipping on orders over $75 excluding Used Bikes.
Any order over $75 qualifies for free standard shipping excluding Alaska, Hawaii, US Virgin Islands, Puerto Rico, Guam, military and air force bases.

We do not ship to PO Boxes.

Delivers in 2-9 business days depending on the order.

Possible Delay in Order Processing

Below are the current order-processing service levels from our distribution centers for orders received prior to Last Call deadlines:

· MN, CO, PA, NV: Same day, possible 1-day delay

Shipping providers are also experiencing longer shipping times. Please use the tracking information on your order for the most up-to-date information. Some out-of-stock product ETA dates are inaccurate due shipping delays.

U.S. Last Call Times

• Local courier, Will Call and international shipments: 2 PM Central
• UPS Regional Ground and Early OnTrac service from Reno: 3 PM Central
• UPS and FedEx next day air shipments, and Spee-Dee, Golden State Overnight, and standard OnTrac regional shipments: 4 PM Central
• UPS Ground: 6 PM Central
• Fed Ex Ground:
  • MN, CO, NV: 6 PM Central
  • PA: 5 PM Central
• USPS* and LTL** Ground: 6 PM Central

*USPS orders placed before 12 PM will ship same day. Orders placed after 12 PM will ship the following day
**LTL orders placed before 12 PM Central will ship same day. Orders placed after 12 PM Central will ship the following day

Please note that there are no refunds or exchanges for any pre-built bikes or used bikes sold. The below does not apply to bikes that fall into those categories.

We stand behind the products we sell. If you're not satisfied with your purchase, you can return it for a replacement or refund within 30 days of purchase. 

The item(s) must be in new, unused condition with original packaging. 

A refund will be applied to the original card used in the transaction.

1. Pack the item securely and include the original product packaging and tags if available. (Hint: If you cover all existing shipping labels, you can reuse the bag or box your order came in.)
2. Include proof of purchase (invoice, store receipt) plus your name, address, email, phone number and member number (if applicable) and a brief description of why you’re returning the item. (No return code required.)
3. Attach the return shipping label, or address your package to:

Drivetrain

• Bottom Bracket

  Sealed bearing cartridge, square taper
• Chain

  KMC Z7, 7-speed
• Crank

  Prowheel, 36/22
• Front Derailleur

  Shimano Altus, 34.9 clamp
• Rear Cogs

  Sunrace, 11-34, 7-speed
• Rear Derailleur

  Shimano Tourney
• Shifters

  microSHIFT Thumb-Tap, 7-speed

Frameset

• Fork

  SR Suntour M3030, 75mm, coil, 42mm offset (27.5") 46mm offset (29")
• Frame

  SmartForm C3 Alloy, SAVE, 1-1/8" headtube, post mount disc, StraightShot internal cable routing, dropper post compatible, BSA-73
• Headset

  Semi Integrated, 1-1/8"

Wheels

• Front Hub

  Formula, QR
• Rear Hub

  Formula QR
• Rims

  WTB SX19, 32h
• Spokes

  Stainless Steel, 14g
• Tire Size

  2.25
• Tires

  WTB Ranger Comp, 27.5/29 x 2.25", DNA Compound
• Wheel Size

  29

FREE standard shipping on orders over $75 excluding Used Bikes.
Any order over $75 qualifies for free standard shipping excluding Alaska, Hawaii, US Virgin Islands, Puerto Rico, Guam, military and air force bases.

We do not ship to PO Boxes.

Delivers in 2-9 business days depending on the order.

Possible Delay in Order Processing

Below are the current order-processing service levels from our distribution centers for orders received prior to Last Call deadlines:

· MN, CO, PA, NV: Same day, possible 1-day delay

Shipping providers are also experiencing longer shipping times. Please use the tracking information on your order for the most up-to-date information. Some out-of-stock product ETA dates are inaccurate due shipping delays.

U.S. Last Call Times

• Local courier, Will Call and international shipments: 2 PM Central
• UPS Regional Ground and Early OnTrac service from Reno: 3 PM Central
• UPS and FedEx next day air shipments, and Spee-Dee, Golden State Overnight, and standard OnTrac regional shipments: 4 PM Central
• UPS Ground: 6 PM Central
• Fed Ex Ground:
  • MN, CO, NV: 6 PM Central
  • PA: 5 PM Central
• USPS* and LTL** Ground: 6 PM Central

*USPS orders placed before 12 PM will ship same day. Orders placed after 12 PM will ship the following day
**LTL orders placed before 12 PM Central will ship same day. Orders placed after 12 PM Central will ship the following day

Please note that there are no refunds or exchanges for any pre-built bikes or used bikes sold. The below does not apply to bikes that fall into those categories.

We stand behind the products we sell. If you're not satisfied with your purchase, you can return it for a replacement or refund within 30 days of purchase. 

The item(s) must be in new, unused condition with original packaging. 

A refund will be applied to the original card used in the transaction.

1. Pack the item securely and include the original product packaging and tags if available. (Hint: If you cover all existing shipping labels, you can reuse the bag or box your order came in.)
2. Include proof of purchase (invoice, store receipt) plus your name, address, email, phone number and member number (if applicable) and a brief description of why you’re returning the item. (No return code required.)
3. Attach the return shipping label, or address your package to:

FREE standard shipping on orders over $75 excluding Used Bikes.
Any order over $75 qualifies for free standard shipping excluding Alaska, Hawaii, US Virgin Islands, Puerto Rico, Guam, military and air force bases.

We do not ship to PO Boxes.

Delivers in 2-9 business days depending on the order.

Possible Delay in Order Processing

Below are the current order-processing service levels from our distribution centers for orders received prior to Last Call deadlines:

· MN, CO, PA, NV: Same day, possible 1-day delay

Shipping providers are also experiencing longer shipping times. Please use the tracking information on your order for the most up-to-date information. Some out-of-stock product ETA dates are inaccurate due shipping delays.

U.S. Last Call Times

• Local courier, Will Call and international shipments: 2 PM Central
• UPS Regional Ground and Early OnTrac service from Reno: 3 PM Central
• UPS and FedEx next day air shipments, and Spee-Dee, Golden State Overnight, and standard OnTrac regional shipments: 4 PM Central
• UPS Ground: 6 PM Central
• Fed Ex Ground:
  • MN, CO, NV: 6 PM Central
  • PA: 5 PM Central
• USPS* and LTL** Ground: 6 PM Central

*USPS orders placed before 12 PM will ship same day. Orders placed after 12 PM will ship the following day
**LTL orders placed before 12 PM Central will ship same day. Orders placed after 12 PM Central will ship the following day

Please note that there are no refunds or exchanges for any pre-built bikes or used bikes sold. The below does not apply to bikes that fall into those categories.

We stand behind the products we sell. If you're not satisfied with your purchase, you can return it for a replacement or refund within 30 days of purchase. 

The item(s) must be in new, unused condition with original packaging. 

A refund will be applied to the original card used in the transaction.

1. Pack the item securely and include the original product packaging and tags if available. (Hint: If you cover all existing shipping labels, you can reuse the bag or box your order came in.)
2. Include proof of purchase (invoice, store receipt) plus your name, address, email, phone number and member number (if applicable) and a brief description of why you’re returning the item. (No return code required.)
3. Attach the return shipping label, or address your package to:

FREE standard shipping on orders over $75 excluding Used Bikes.
Any order over $75 qualifies for free standard shipping excluding Alaska, Hawaii, US Virgin Islands, Puerto Rico, Guam, military and air force bases.

We do not ship to PO Boxes.

Delivers in 2-9 business days depending on the order.

Possible Delay in Order Processing

Below are the current order-processing service levels from our distribution centers for orders received prior to Last Call deadlines:

· MN, CO, PA, NV: Same day, possible 1-day delay

Shipping providers are also experiencing longer shipping times. Please use the tracking information on your order for the most up-to-date information. Some out-of-stock product ETA dates are inaccurate due shipping delays.

U.S. Last Call Times

• Local courier, Will Call and international shipments: 2 PM Central
• UPS Regional Ground and Early OnTrac service from Reno: 3 PM Central
• UPS and FedEx next day air shipments, and Spee-Dee, Golden State Overnight, and standard OnTrac regional shipments: 4 PM Central
• UPS Ground: 6 PM Central
• Fed Ex Ground:
  • MN, CO, NV: 6 PM Central
  • PA: 5 PM Central
• USPS* and LTL** Ground: 6 PM Central

*USPS orders placed before 12 PM will ship same day. Orders placed after 12 PM will ship the following day
**LTL orders placed before 12 PM Central will ship same day. Orders placed after 12 PM Central will ship the following day

Please note that there are no refunds or exchanges for any pre-built bikes or used bikes sold. The below does not apply to bikes that fall into those categories.

We stand behind the products we sell. If you're not satisfied with your purchase, you can return it for a replacement or refund within 30 days of purchase. 

The item(s) must be in new, unused condition with original packaging. 

A refund will be applied to the original card used in the transaction.

1. Pack the item securely and include the original product packaging and tags if available. (Hint: If you cover all existing shipping labels, you can reuse the bag or box your order came in.)
2. Include proof of purchase (invoice, store receipt) plus your name, address, email, phone number and member number (if applicable) and a brief description of why you’re returning the item. (No return code required.)
3. Attach the return shipping label, or address your package to:

Drivetrain

• Bottom Bracket

  Sealed bearing cartridge, square taper
• Chain

  KMC X8, 8-speed
• Crank

  Prowheel, 36/22
• Front Derailleur

  Shimano Altus, 34.9 clamp
• Rear Cogs

  Sunrace, 11-34, 8-speed
• Rear Derailleur

  Shimano Acera
• Shifters

  Shimano M315 Rapidfire Plus, 8-speed

Frameset

• Fork

  SR Suntour XCT, 100mm, coil, 42mm offset (27.5") 46mm offset (29")
• Frame

  SmartForm C3 Alloy, SAVE, 1-1/8" headtube, post mount disc, StraightShot internal cable routing, dropper post compatible, BSA-73
• Headset

  Semi Integrated, 1-1/8"

Wheels

• Front Hub

  Shimano HBTX 505
• Rear Hub

  Shimano FHTX505
• Rims

  WTB SX19, 32h
• Spokes

  Stainless Steel, 14g
• Tire Size

  2.25
• Tires

  WTB Ranger Comp, 27.5/29 x 2.25", DNA Compound
• Wheel Size

  29

FREE standard shipping on orders over $75 excluding Used Bikes.
Any order over $75 qualifies for free standard shipping excluding Alaska, Hawaii, US Virgin Islands, Puerto Rico, Guam, military and air force bases.

We do not ship to PO Boxes.

Delivers in 2-9 business days depending on the order.

Possible Delay in Order Processing

Below are the current order-processing service levels from our distribution centers for orders received prior to Last Call deadlines:

· MN, CO, PA, NV: Same day, possible 1-day delay

Shipping providers are also experiencing longer shipping times. Please use the tracking information on your order for the most up-to-date information. Some out-of-stock product ETA dates are inaccurate due shipping delays.

U.S. Last Call Times

• Local courier, Will Call and international shipments: 2 PM Central
• UPS Regional Ground and Early OnTrac service from Reno: 3 PM Central
• UPS and FedEx next day air shipments, and Spee-Dee, Golden State Overnight, and standard OnTrac regional shipments: 4 PM Central
• UPS Ground: 6 PM Central
• Fed Ex Ground:
  • MN, CO, NV: 6 PM Central
  • PA: 5 PM Central
• USPS* and LTL** Ground: 6 PM Central

*USPS orders placed before 12 PM will ship same day. Orders placed after 12 PM will ship the following day
**LTL orders placed before 12 PM Central will ship same day. Orders placed after 12 PM Central will ship the following day

Please note that there are no refunds or exchanges for any pre-built bikes or used bikes sold. The below does not apply to bikes that fall into those categories.

We stand behind the products we sell. If you're not satisfied with your purchase, you can return it for a replacement or refund within 30 days of purchase. 

The item(s) must be in new, unused condition with original packaging. 

A refund will be applied to the original card used in the transaction.

1. Pack the item securely and include the original product packaging and tags if available. (Hint: If you cover all existing shipping labels, you can reuse the bag or box your order came in.)
2. Include proof of purchase (invoice, store receipt) plus your name, address, email, phone number and member number (if applicable) and a brief description of why you’re returning the item. (No return code required.)
3. Attach the return shipping label, or address your package to:

Drivetrain

• Bottom Bracket

  Sealed Cartridge
• Chain

  KMC X8, 8-speed
• Crank

  Prowheel Forged Alloy, 42/32/22
• Front Derailleur

  Shimano Altus, 34.9 clamp
• Pedals

  Cannondale Platform
• Rear Cogs

  Sunrace, 11-34, 8-speed
• Rear Derailleur

  Shimano Acera
• Shifters

  Shimano Altus , 3x8

Frameset

• Fork

  SR Suntour XCT, 100mm, hydraulic lockout, Coil, 42mm offset (27.5") 46mm offset (29")
• Frame

  All-New, SmartForm C3 Alloy, SAVE, 1-1/8" headtube, post mount disc, StraightShot internal cable routing, BSA-73

  • SAVE
  • 1-1/8" headtube
  • Post mount disc
  • StraightShot internal cable routing
  • BSA-73
• Headset

  Semi Integrated, 1-1/8"

Wheels

• Front Hub

  Shimano QR
• Hubs

  Shimano QR
• Rear Hub

  Shimano QR
• Rims

  WTB SX19, 32h
• Spokes

  Stainless Steel, 14g
• Tire Size

  2.25
• Tires

  WTB Ranger Comp, 27.5/29 x 2.25", DNA Compound
• Wheel Size

  29

FREE standard shipping on orders over $75 excluding Used Bikes.
Any order over $75 qualifies for free standard shipping excluding Alaska, Hawaii, US Virgin Islands, Puerto Rico, Guam, military and air force bases.

We do not ship to PO Boxes.

Delivers in 2-9 business days depending on the order.

Possible Delay in Order Processing

Below are the current order-processing service levels from our distribution centers for orders received prior to Last Call deadlines:

· MN, CO, PA, NV: Same day, possible 1-day delay

Shipping providers are also experiencing longer shipping times. Please use the tracking information on your order for the most up-to-date information. Some out-of-stock product ETA dates are inaccurate due shipping delays.

U.S. Last Call Times

• Local courier, Will Call and international shipments: 2 PM Central
• UPS Regional Ground and Early OnTrac service from Reno: 3 PM Central
• UPS and FedEx next day air shipments, and Spee-Dee, Golden State Overnight, and standard OnTrac regional shipments: 4 PM Central
• UPS Ground: 6 PM Central
• Fed Ex Ground:
  • MN, CO, NV: 6 PM Central
  • PA: 5 PM Central
• USPS* and LTL** Ground: 6 PM Central

*USPS orders placed before 12 PM will ship same day. Orders placed after 12 PM will ship the following day
**LTL orders placed before 12 PM Central will ship same day. Orders placed after 12 PM Central will ship the following day

Please note that there are no refunds or exchanges for any pre-built bikes or used bikes sold. The below does not apply to bikes that fall into those categories.

We stand behind the products we sell. If you're not satisfied with your purchase, you can return it for a replacement or refund within 30 days of purchase. 

The item(s) must be in new, unused condition with original packaging. 

A refund will be applied to the original card used in the transaction.

1. Pack the item securely and include the original product packaging and tags if available. (Hint: If you cover all existing shipping labels, you can reuse the bag or box your order came in.)
2. Include proof of purchase (invoice, store receipt) plus your name, address, email, phone number and member number (if applicable) and a brief description of why you’re returning the item. (No return code required.)
3. Attach the return shipping label, or address your package to:

Drivetrain

• Bottom Bracket

  Sealed bearing cartridge, square taper
• Chain

  KMC X8, 8-speed
• Crank

  Prowheel, 36/22
• Front Derailleur

  Shimano Altus, 34.9 clamp
• Rear Cogs

  Sunrace, 11-34, 8-speed
• Rear Derailleur

  Shimano Acera
• Shifters

  Shimano M315 Rapidfire Plus, 8-speed

Frameset

• Fork

  SR Suntour XCT, 100mm, coil, 42mm offset (27.5") 46mm offset (29")
• Frame

  SmartForm C3 Alloy, SAVE, 1-1/8" headtube, post mount disc, StraightShot internal cable routing, dropper post compatible, BSA-73
• Headset

  Semi Integrated, 1-1/8"

Wheels

• Front Hub

  Shimano HBTX 505
• Rear Hub

  Shimano FHTX505
• Rims

  WTB SX19, 32h
• Spokes

  Stainless Steel, 14g
• Tire Size

  2.25
• Tires

  WTB Ranger Comp, 27.5/29 x 2.25", DNA Compound
• Wheel Size

  29

FREE standard shipping on orders over $75 excluding Used Bikes.
Any order over $75 qualifies for free standard shipping excluding Alaska, Hawaii, US Virgin Islands, Puerto Rico, Guam, military and air force bases.

We do not ship to PO Boxes.

Delivers in 2-9 business days depending on the order.

Possible Delay in Order Processing

Below are the current order-processing service levels from our distribution centers for orders received prior to Last Call deadlines:

· MN, CO, PA, NV: Same day, possible 1-day delay

Shipping providers are also experiencing longer shipping times. Please use the tracking information on your order for the most up-to-date information. Some out-of-stock product ETA dates are inaccurate due shipping delays.

U.S. Last Call Times

• Local courier, Will Call and international shipments: 2 PM Central
• UPS Regional Ground and Early OnTrac service from Reno: 3 PM Central
• UPS and FedEx next day air shipments, and Spee-Dee, Golden State Overnight, and standard OnTrac regional shipments: 4 PM Central
• UPS Ground: 6 PM Central
• Fed Ex Ground:
  • MN, CO, NV: 6 PM Central
  • PA: 5 PM Central
• USPS* and LTL** Ground: 6 PM Central

*USPS orders placed before 12 PM will ship same day. Orders placed after 12 PM will ship the following day
**LTL orders placed before 12 PM Central will ship same day. Orders placed after 12 PM Central will ship the following day

Please note that there are no refunds or exchanges for any pre-built bikes or used bikes sold. The below does not apply to bikes that fall into those categories.

We stand behind the products we sell. If you're not satisfied with your purchase, you can return it for a replacement or refund within 30 days of purchase. 

The item(s) must be in new, unused condition with original packaging. 

A refund will be applied to the original card used in the transaction.

1. Pack the item securely and include the original product packaging and tags if available. (Hint: If you cover all existing shipping labels, you can reuse the bag or box your order came in.)
2. Include proof of purchase (invoice, store receipt) plus your name, address, email, phone number and member number (if applicable) and a brief description of why you’re returning the item. (No return code required.)
3. Attach the return shipping label, or address your package to:

Drivetrain

• Bottom Bracket

  Cartridge, square taper
• Chain

  KMC X10, 10-speed
• Crank

  Prowheel, Charm 30T
• Rear Cogs

  microSHIFT, 11-48T, 10-speed
• Rear Derailleur

  microSHIFT Advent X
• Shifters

  microSHIFT Advent X, 10-Speed

Frameset

• Fork

  SR Suntour XCM, 100mm, coil, 42mm offset (27.5") 46mm offset (29")
• Frame

  SmartForm C3 Alloy, SAVE, 1-1/8" headtube, post mount disc, StraightShot internal cable routing, dropper post compatible, BSA-73
• Headset

  Semi Integrated, 1-1/8"

Wheels

• Front Hub

  Shimano HBTX 505
• Rear Hub

  Shimano FHTX505
• Rims

  WTB SX19, 32h
• Spokes

  Stainless Steel, 14g
• Tire Size

  2.25
• Tires

  WTB Ranger Comp, 27.5/29 x 2.25", DNA Compound
• Wheel Size

  29

FREE standard shipping on orders over $75 excluding Used Bikes.
Any order over $75 qualifies for free standard shipping excluding Alaska, Hawaii, US Virgin Islands, Puerto Rico, Guam, military and air force bases.

We do not ship to PO Boxes.

Delivers in 2-9 business days depending on the order.

Possible Delay in Order Processing

Below are the current order-processing service levels from our distribution centers for orders received prior to Last Call deadlines:

· MN, CO, PA, NV: Same day, possible 1-day delay

Shipping providers are also experiencing longer shipping times. Please use the tracking information on your order for the most up-to-date information. Some out-of-stock product ETA dates are inaccurate due shipping delays.

U.S. Last Call Times

• Local courier, Will Call and international shipments: 2 PM Central
• UPS Regional Ground and Early OnTrac service from Reno: 3 PM Central
• UPS and FedEx next day air shipments, and Spee-Dee, Golden State Overnight, and standard OnTrac regional shipments: 4 PM Central
• UPS Ground: 6 PM Central
• Fed Ex Ground:
  • MN, CO, NV: 6 PM Central
  • PA: 5 PM Central
• USPS* and LTL** Ground: 6 PM Central

*USPS orders placed before 12 PM will ship same day. Orders placed after 12 PM will ship the following day
**LTL orders placed before 12 PM Central will ship same day. Orders placed after 12 PM Central will ship the following day

Please note that there are no refunds or exchanges for any pre-built bikes or used bikes sold. The below does not apply to bikes that fall into those categories.

We stand behind the products we sell. If you're not satisfied with your purchase, you can return it for a replacement or refund within 30 days of purchase. 

The item(s) must be in new, unused condition with original packaging. 

A refund will be applied to the original card used in the transaction.

1. Pack the item securely and include the original product packaging and tags if available. (Hint: If you cover all existing shipping labels, you can reuse the bag or box your order came in.)
2. Include proof of purchase (invoice, store receipt) plus your name, address, email, phone number and member number (if applicable) and a brief description of why you’re returning the item. (No return code required.)
3. Attach the return shipping label, or address your package to:

FREE standard shipping on orders over $75 excluding Used Bikes.
Any order over $75 qualifies for free standard shipping excluding Alaska, Hawaii, US Virgin Islands, Puerto Rico, Guam, military and air force bases.

We do not ship to PO Boxes.

Delivers in 2-9 business days depending on the order.

Possible Delay in Order Processing

Below are the current order-processing service levels from our distribution centers for orders received prior to Last Call deadlines:

· MN, CO, PA, NV: Same day, possible 1-day delay

Shipping providers are also experiencing longer shipping times. Please use the tracking information on your order for the most up-to-date information. Some out-of-stock product ETA dates are inaccurate due shipping delays.

U.S. Last Call Times

• Local courier, Will Call and international shipments: 2 PM Central
• UPS Regional Ground and Early OnTrac service from Reno: 3 PM Central
• UPS and FedEx next day air shipments, and Spee-Dee, Golden State Overnight, and standard OnTrac regional shipments: 4 PM Central
• UPS Ground: 6 PM Central
• Fed Ex Ground:
  • MN, CO, NV: 6 PM Central
  • PA: 5 PM Central
• USPS* and LTL** Ground: 6 PM Central

*USPS orders placed before 12 PM will ship same day. Orders placed after 12 PM will ship the following day
**LTL orders placed before 12 PM Central will ship same day. Orders placed after 12 PM Central will ship the following day

Please note that there are no refunds or exchanges for any pre-built bikes or used bikes sold. The below does not apply to bikes that fall into those categories.

We stand behind the products we sell. If you're not satisfied with your purchase, you can return it for a replacement or refund within 30 days of purchase. 

The item(s) must be in new, unused condition with original packaging. 

A refund will be applied to the original card used in the transaction.

1. Pack the item securely and include the original product packaging and tags if available. (Hint: If you cover all existing shipping labels, you can reuse the bag or box your order came in.)
2. Include proof of purchase (invoice, store receipt) plus your name, address, email, phone number and member number (if applicable) and a brief description of why you’re returning the item. (No return code required.)
3. Attach the return shipping label, or address your package to:

FREE standard shipping on orders over $75 excluding Used Bikes.
Any order over $75 qualifies for free standard shipping excluding Alaska, Hawaii, US Virgin Islands, Puerto Rico, Guam, military and air force bases.

We do not ship to PO Boxes.

Delivers in 2-9 business days depending on the order.

Possible Delay in Order Processing

Below are the current order-processing service levels from our distribution centers for orders received prior to Last Call deadlines:

· MN, CO, PA, NV: Same day, possible 1-day delay

Shipping providers are also experiencing longer shipping times. Please use the tracking information on your order for the most up-to-date information. Some out-of-stock product ETA dates are inaccurate due shipping delays.

U.S. Last Call Times

• Local courier, Will Call and international shipments: 2 PM Central
• UPS Regional Ground and Early OnTrac service from Reno: 3 PM Central
• UPS and FedEx next day air shipments, and Spee-Dee, Golden State Overnight, and standard OnTrac regional shipments: 4 PM Central
• UPS Ground: 6 PM Central
• Fed Ex Ground:
  • MN, CO, NV: 6 PM Central
  • PA: 5 PM Central
• USPS* and LTL** Ground: 6 PM Central

*USPS orders placed before 12 PM will ship same day. Orders placed after 12 PM will ship the following day
**LTL orders placed before 12 PM Central will ship same day. Orders placed after 12 PM Central will ship the following day

Please note that there are no refunds or exchanges for any pre-built bikes or used bikes sold. The below does not apply to bikes that fall into those categories.

We stand behind the products we sell. If you're not satisfied with your purchase, you can return it for a replacement or refund within 30 days of purchase. 

The item(s) must be in new, unused condition with original packaging. 

A refund will be applied to the original card used in the transaction.

1. Pack the item securely and include the original product packaging and tags if available. (Hint: If you cover all existing shipping labels, you can reuse the bag or box your order came in.)
2. Include proof of purchase (invoice, store receipt) plus your name, address, email, phone number and member number (if applicable) and a brief description of why you’re returning the item. (No return code required.)
3. Attach the return shipping label, or address your package to:

FREE standard shipping on orders over $75 excluding Used Bikes.
Any order over $75 qualifies for free standard shipping excluding Alaska, Hawaii, US Virgin Islands, Puerto Rico, Guam, military and air force bases.

We do not ship to PO Boxes.

Delivers in 2-9 business days depending on the order.

Possible Delay in Order Processing

Below are the current order-processing service levels from our distribution centers for orders received prior to Last Call deadlines:

· MN, CO, PA, NV: Same day, possible 1-day delay

Shipping providers are also experiencing longer shipping times. Please use the tracking information on your order for the most up-to-date information. Some out-of-stock product ETA dates are inaccurate due shipping delays.

U.S. Last Call Times

• Local courier, Will Call and international shipments: 2 PM Central
• UPS Regional Ground and Early OnTrac service from Reno: 3 PM Central
• UPS and FedEx next day air shipments, and Spee-Dee, Golden State Overnight, and standard OnTrac regional shipments: 4 PM Central
• UPS Ground: 6 PM Central
• Fed Ex Ground:
  • MN, CO, NV: 6 PM Central
  • PA: 5 PM Central
• USPS* and LTL** Ground: 6 PM Central

*USPS orders placed before 12 PM will ship same day. Orders placed after 12 PM will ship the following day
**LTL orders placed before 12 PM Central will ship same day. Orders placed after 12 PM Central will ship the following day

Please note that there are no refunds or exchanges for any pre-built bikes or used bikes sold. The below does not apply to bikes that fall into those categories.

We stand behind the products we sell. If you're not satisfied with your purchase, you can return it for a replacement or refund within 30 days of purchase. 

The item(s) must be in new, unused condition with original packaging. 

A refund will be applied to the original card used in the transaction.

1. Pack the item securely and include the original product packaging and tags if available. (Hint: If you cover all existing shipping labels, you can reuse the bag or box your order came in.)
2. Include proof of purchase (invoice, store receipt) plus your name, address, email, phone number and member number (if applicable) and a brief description of why you’re returning the item. (No return code required.)
3. Attach the return shipping label, or address your package to: